BISSELL WEBSITE TERMS OF USE JAPAN

Contents
• Summary of these Website Terms
• Who Can Use the Website?
• Changes to or Availability of the Website
• Using the Website Safely
• Intellectual Property
• Personal Information
• Indemnification
• Warranty Disclaimer
• Limitation of Liability
• Your Conduct and Prohibited Actions
• What If I Have Questions or Concerns?
• Additional Terms
• Changes, Modifications, and Updates to these Terms
• How to Contact Us?

BISSELL WEBSITE TERMS OF USE - JAPAN
Last Updated September 1, 2026
These Website Terms of Use (“Terms”) govern your access to and use of the BISSELL Japan website located at bissell.jp, including its webpages, content and functionality (the “Website”). The Website is intended solely to provide information about BISSELL products offered in Japan and to serve as a catalogue of those products. You cannot submit orders, make payments, create an account, or enter into a purchase transaction through the Website. BISSELL products in Japan are available through authorized distributors, retailers and other authorized sales channels, and any purchase is subject to the applicable seller’s terms and conditions.
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE WEBSITE. THESE TERMS DO NOT GOVERN THE SALE OF BISSELL PRODUCTS, WHICH IS GOVERNED BY THE TERMS AND CONDITIONS OF THE APPLICABLE AUTHORIZED DISTRIBUTOR, RETAILER OR OTHER AUTHORIZED SALES CHANNEL.

Summary
• You may access and use the Website if you comply with these Terms and applicable law. We may restrict access where reasonably necessary to protect the Website, its users, or BISSELL’s rights.
• We aim to keep the Website available and its information up to date, but its availability or content may occasionally be interrupted, changed or removed.
• The Website and its content are owned by BISSELL or its licensors and are protected by law. You may view, download, and print Website content for your personal, non-commercial use only.
• The Website does not permit you to post, upload, or submit user-generated content.
• To the extent permitted by applicable law, you may be responsible for claims arising from your unlawful use of the Website or material breach of these Terms.
• The Website is provided for general information only. Subject to applicable law, BISSELL disclaims certain warranties and limits its liability relating to the use of the Website.
• If you have questions or concerns about the Website or BISSELL products offered in Japan, please contact the authorized distributor or the customer service contact point identified below. We will work with you to address your inquiry or concern.
This summary is provided for convenience only. Please read these Terms in full because they contain all terms and conditions applicable to your access to, and use of, the Website.

Who Can Use the Website?
The Website may be accessed by persons of any age. By using the Website, you agree to these Terms and acknowledge that your use of the Website complies with applicable law. If you are accessing the Website on behalf of a minor, you are responsible for supervising that minor’s use of the Website.
If you are acting on behalf of another person or entity, your use of the Website confirms that you have authority to bind that person or entity to these Terms, and you accept these Terms on its behalf.

Changes to or Availability of the Website
BISSELL may change, suspend, limit, or discontinue all or any part of the Website, or restrict access to the Website, where reasonably appropriate, including to maintain, secure or update the Website.
BISSELL may modify, remove or disable access to information or content made available through the Website where reasonably appropriate.
The provisions of these Terms that by their nature should survive any discontinuation of the Website or your access to it will survive, including provisions concerning intellectual property, disclaimers, indemnity, limitation of liability and governing law.

Intellectual Property

What Types of Content Is Covered By These Terms?
There are various types of BISSELL content (“Content”) involved in providing and operating the Website. “Content” refers to all text, links, graphics, images, pictures, music, software, audio, video, information, copyrights, trademarks, trade dress and other materials and intellectual property made available on the Website, including any content licensed to BISSELL from a third party.

Who Owns the Content?
All Content included on this Website is owned by BISSELL or its third-party licensor partners. Your use of the Website does not give you any rights to use or control the Content except the ones specifically allowed by these Terms. Copying, republishing, redistributing, or creating derivative works based on the Content, including by caching, framing, or similar means, without written consent from BISSELL is prohibited.
The Content is protected by copyright, trademark and other applicable intellectual property laws. Besides what is specifically articulated in these Terms, BISSELL and its licensors exclusively own all rights, title, and interest in the Website and BISSELL Content, including all associated intellectual property rights. You are not permitted to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary right notices included in the Website and the BISSELL Content.

BISSELL’s License to You
BISSELL grants you a limited right to access, view, download, and print aspects of the Website and the Content. This license is not exclusive to you, and you may not transfer it or sublicense it to anyone else. You may not use, copy, modify, reproduce, republish, distribute, license, sell, transfer, broadcast, or otherwise exploit the Website or Content except as expressly permitted by these Terms or with BISSELL’s prior written consent. Any unauthorized use will automatically terminate this license. BISSELL may revoke this license at any time.

Copyright Policy
BISSELL respects the intellectual property of others, and we respond quickly to legitimate claims of copyright and similar infringement. We will promptly process and investigate allegations and will take appropriate steps as may be available under applicable laws.

What if I See Copyright Infringement?
If you believe that any content available through the Website infringes your copyright or other intellectual property rights, please contact BISSELL using the contact details provided below.
You should provide sufficient information to allow us to identify the relevant content, understand the nature of the claimed infringement and contact you regarding the matter. BISSELL will review legitimate claims and may remove or restrict access to content where appropriate.

What’s Considered Intellectual Property?
Along with our licensors and partners, BISSELL owns all legal rights in the Website and Content, and all related intellectual property rights. That includes all trademarks, trade dress, graphics, logos, designs, page headers, button icons, scripts, service names, software code, inventions, copyrights, and copyrightable works (collectively “BISSELL IP”). You are not allowed to use any BISSELL IP for any purpose except to view it as part of the Website. You have not been granted a license in any BISSELL IP by accessing the Website, and BISSELL IP may not be used in connection with any product or service in a way that might cause confusion, such as using it as part of third party trademarks, trade dress, or as part of a domain name, email address, account name or handle, or some other digital property.

Can I Link and Frame BISSELL Content?
BISSELL gives you a limited and revocable right to create a hyperlink to the webpages of the Website, so long as the links do not portray BISSELL or its products in a false or offensive way. However, you cannot use any of the BISSELL logos, graphics, or trademarks as part of the link without permission. “Framing” or “mirroring” the Website is prohibited without written consent from BISSELL.
The Website may contain links to other sites or resources. Since BISSELL cannot control those sites or resources, under these Terms, you acknowledge that BISSELL does not endorse and is not responsible for the availability of those external sites or resources, and is not liable in any way, for any damage or loss that may be caused using such content, goods, or services on other sites or resources.

Product Information, Sales, Delivery and Returns
BISSELL products displayed on the Website may be offered for sale in Japan through authorized distributors, retailers and other authorized sales channels. Product pricing, availability, order acceptance, payment, delivery, cancellation, returns, refunds and other sales terms are determined by the applicable seller and are subject to that seller’s terms and conditions. Product images, descriptions, specifications, and availability on the Website are for general information only and may be changed without notice.

Personal Information
For information about how BISSELL and, where applicable, its authorized distributor or service providers collect, use and otherwise process personal information in connection with the Website, please review the Privacy Notice linked in the footer of the Website.

Indemnification
To the extent permitted by applicable law, you will indemnify and hold harmless BISSELL, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against third-party claims, liabilities, damages, losses and reasonable costs arising from your unlawful use of the Website or your material breach of these Terms.

Warranty Disclaimer
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BISSELL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, AND ERROR-FREE OPERATION. BISSELL DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE OR FREE OF HARMFUL COMPONENTS. THIS DISCLAIMER DOES NOT AFFECT ANY PRODUCT WARRANTY PROVIDED SEPARATELY FOR BISSELL PRODUCTS.
BISSELL makes reasonable efforts to ensure that the information presented through the Website is accurate, complete and up to date. However, product information, specifications, availability and other content may be updated or changed from time to time, and BISSELL does not warrant that such information will always be error-free.
Nothing in these Terms excludes or limits any rights or remedies available to consumers under mandatory applicable law.
Where the Website provide links to authorized third-party distributors, retailers or other external websites, BISSELL is not responsible for the operation or availability of those external websites.

Limitation of Liability
EXCEPT TO THE EXTENT THAT ANY EXCLUSION OR LIMITATION OF ITS LIABILITY IS VOID, PROHIBITED OR UNENFORCEABLE UNDER MANDATORY APPLICABLE LAW, NEITHER BISSELL NOR ITS AFFILIATES, EMPLOYEES, AGENTS OR THIRD PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY LOSS RESULTING FROM USE OR UNAVAILABILITY OF INFORMATION OR CONTENT ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, LOSS OF REVENUE, LOSS OF USE, LOSS OF OR DAMAGE TO DATA OR INFORMATION OF ANY KIND, DAMAGE TO EQUIPMENT, HARDWARE OR OTHER PROPERTY OF USER, PERSONAL INJURY, OR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, COMPENSATORY OR INCIDENTAL DAMAGES (WHETHER THE CLAIM IS BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY, NEGLIGENCE, TORT OR OTHER LEGAL THEORY) ARISING OUT OF THESE TERMS OR IN CONNECTION WITH USE OF THE WEBSITE OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms excludes or limits (i) the liability of either party for damages caused by gross negligence or willful misconduct; or (ii) your rights as a consumer.
The “Warranty Disclaimer” and “Limitation of Liability” provisions of these Terms are for the benefit of BISSELL as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.

Your Conduct and Prohibited Actions
These Terms apply to your access to and use of the Website. By using the Website, you agree that you will:
1. Comply with all applicable laws and use the Website and the Content only for lawful purposes that are permitted by these Terms.
2. Not: (i) use the Website or the Content in any unlawful or fraudulent manner; (ii) interfere with, disrupt or compromise the security or operation of the Website; (iii) introduce viruses, malicious code or other harmful technology; (iv) use BISSELL Content, trademarks or other intellectual property except as permitted under these Terms or with BISSELL’s authorization.; or (v) use the Website in any way that interferes with its security, operation, or availability.
3. Not use any robot, spider, scraper, or other automated means to access the Website or the Content for any reason without our written permission.
4. Not take any action that may impose a large load on our infrastructure.
5. Not interfere with any activities conducted on or through the Website.
6. Not use the Website for any unintended commercial purpose including using any content or component of the Website to advertise or sell any product or item.
7. Not violate, or encourage others to violate, the rights of third parties, by infringing or misappropriating third-party intellectual property or other legal rights.
8. Not interfere with security features of the Website, disable or circumvent features that prevent or limit copying of Content, or reverse engineer or extract source code from any part of the Website, except where expressly permitted by applicable law.
9. Not attempt to do, or assist any other person to do, any activity prohibited by these Terms.

What If I Have Questions or Concerns?
If you have questions or concerns regarding the Website or a BISSELL product, please contact our Japan customer care team using the contact information below. We will work with you to address your inquiry or concern.

Governing Law and Jurisdiction
These Terms and your use of the Website are governed by the laws of Singapore, without regard to its conflict-of-laws rules. Nothing in these Terms limits or excludes any rights or protections that cannot be waived under applicable Japanese law, including mandatory consumer-protection and personal-information laws.

To the extent permitted by applicable law, the courts located in Singapore will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Website. This provision does not limit any right a consumer may have to bring a claim before a court or other forum that has jurisdiction under mandatory applicable law.

Additional Terms

Entire Agreement
These Terms constitute the entire agreement between you and BISSELL regarding your use of, and access, to the Website.
Waiver and Severability
Our failure to exercise any remedy or enforce any portion of these Terms at any time shall not operate as a waiver of any remedy or the right to enforce any portion of the Terms at any time. Any waiver or modification of these terms by BISSELL must be in a writing signed by an authorized officer of BISSELL and expressly referencing the applicable provisions of the Terms. If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
Transfer and Assignment
The Terms and the rights and obligations hereunder may not be assigned, in whole or in part, by you without the written consent of BISSELL.

Changes, Modifications, and Updates to these Terms
Our products are always evolving to help you clean up life’s messes. We may update these Terms without prior notice. The most current version of these Terms govern your use of the Website. Changes are effective when posted. BISSELL may notify you of changes if we believe them to be material or when required by relevant law or regulation. If you continue to use the Website after these changes are posted and become effective, you agree to be bound by the revised Terms. Please check this page from time to time so you are aware of any changes.

How to Contact Us / Japan Customer Care
For questions about the Website, BISSELL products offered in Japan, or after-sales service and customer support, please contact BISSELL Japan’s authorized distributor and designated customer-service contact point:

BISSELL Japan Authorized Distributor and After-Sales / Customer-Service Contact:

VYPER JAPAN LTD.
1021-1 Hanazawa
Yonezawa, Yamagata 992-0022
Japan
Tel: +81 (0)238 49 7294
Email: info@vtj.co.jp

For website-related inquiries, you may also contact: japanteam@bissell.com

Other Contact Information:

BISSELL Singapore Private Limited
438B Alexandra Road
#05-07 Alexandra Technopark
Singapore 119968